QueensCare Announces Retirement of President & CEO, Barbara Hines

A message from QueensCare’s Board of Directors

The Board of Directors of QueensCare announces the retirement of Barbara Hines from her role as President & CEO after her distinguished career with the organization for the past 27 years.

QueensCare is a faith-based 501(c)(3) nonprofit organization that provides accessible healthcare to low-income Los Angeles residents. Furthering the mission originally established by the Franciscan Sisters of the Sacred Heart, QueensCare brings preventative and direct care to the communities it serves through screenings, treatment, and educational initiatives. In addition to providing direct patient care, QueensCare gives charitable grants to other nonprofit healthcare organizations and works with the community, providers, and governmental agencies to develop and implement healthcare programs.

On her decision to retire, Ms. Hines said, “It has been an incredible privilege to serve alongside such a talented and mission-driven team. I’m very proud of all that we’ve achieved over the past three decades —and look forward to seeing all that you will accomplish in the future.”

In recognition of her outstanding contributions, Alan Cushman, Chair of the Board of Directors, shared the following words, “Working alongside Barbara has been an honor. Her vision has been instrumental in guiding QueensCare through some of our most defining moments. Barbara’s decision is fully supported by the QueensCare Board of Directors, and we appreciate her 27 years of devotion to our mission. While her daily presence will be missed, the impact of her leadership will be felt for years to come.”

Ms. Hines has taken on many roles during her career with QueensCare and spearheaded tremendous growth and programmatic development. When she joined in 1997, she was charged with creating the Charitable Division, QueensCare’s grantmaking program. Ms. Hines was later promoted to Executive Vice President, responsible for oversight of various operating programs, and acted as interim Chief Financial Officer during the search to fill that position.

In 2009, Ms. Hines was appointed President and Chief Executive Officer of QueensCare, and QueensCare Health Centers (QHC), a former partner organization of QueensCare. QHC operated five federally qualified health centers in Los Angeles and shared QueensCare’s history and mission of providing health care to low-income residents of Los Angeles County. In 2013, she led the development of QHC’s first de novo health center, a state-of-the-art 25,000 square foot facility in East Los Angeles. She retired from QHC in December 2020, while continuing on as President & CEO of QueensCare. At QueensCare, she led the growth of net assets from $327 million to over $483 million as of June 30, 2024. Many lives of local Angelinos have been positively impacted by QHC’s and QueensCare’s programs and services.

The QueensCare family wishes Ms. Hines well as she enters this new chapter in life. We thank her for her service and appreciate everyone’s support and trust as we begin the search for a new leader.

Morris & Berger, a boutique executive search firm specializing in nonprofit organizations, has been hired to manage the search for a new CEO. Members of their team have visited QueensCare sites and met with staff to gain an understanding of the qualities needed in the ideal candidate. Ms. Hines has graciously agreed to remain in her role until a successor is hired and transitions into the role.